AAA Insurance Enfield CT: Your Local Insurance Experts

Aaa insurance enfield ct

AAA Insurance Enfield CT Overview

Aaa insurance enfield ct

Aaa insurance enfield ct – AAA Insurance in Enfield, CT, is a local branch of the American Automobile Association (AAA), a renowned provider of insurance and roadside assistance services. Established in 1902, AAA has grown to become one of the largest and most trusted insurance providers in the United States.

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The Enfield branch offers a comprehensive range of insurance products, including auto, home, life, and business insurance.AAA Insurance Enfield CT distinguishes itself with its commitment to customer satisfaction, personalized service, and competitive rates. The branch’s experienced agents provide expert advice and guidance to help customers choose the insurance coverage that best meets their needs and budget.

AAA also offers a variety of discounts and benefits to its members, such as roadside assistance, travel planning services, and discounts on car rentals and theme park tickets.

Customer Service and Support

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AAA Insurance in Enfield, CT offers a range of customer service channels to meet the needs of its policyholders.

Customers can contact AAA Insurance in Enfield, CT via phone, email, and online chat. The phone lines are open from 8:00 AM to 8:00 PM EST, Monday through Friday. The email and online chat services are available 24/7.

Response Times

AAA Insurance in Enfield, CT aims to provide prompt and efficient customer service. Phone calls are typically answered within 2 minutes, and emails are typically responded to within 24 hours. The online chat service provides real-time support.

Resolution Rates

AAA Insurance in Enfield, CT has a high resolution rate for customer inquiries. In 2023, the company resolved over 95% of customer inquiries within 24 hours.

AAA Insurance Enfield CT offers comprehensive protection for your cherished possessions. If you’re an avid collector, it’s crucial to consider insurance for collectibles to safeguard your valuable items. AAA Insurance Enfield CT provides specialized coverage for a wide range of collectibles, ensuring peace of mind and protection for your investments.

Customer Satisfaction

AAA Insurance in Enfield, CT consistently receives high customer satisfaction ratings. In a recent survey, over 90% of customers said they were satisfied with the customer service they received.

Location and Accessibility

AAA Insurance’s Enfield, CT branch is conveniently located at 110 Palomba Dr, Enfield, CT 06082. The office is easily accessible from major roads and highways, providing a convenient option for customers in the area.


Ample parking is available at the location, ensuring that customers can easily park their vehicles during their visit.

Public Transportation

For those who prefer to use public transportation, the Enfield Street bus stop is just a short walk from the office, making it easy to access AAA Insurance by bus.

Local Partnerships and Affiliations

AAA Insurance in Enfield, CT, actively engages in local partnerships and affiliations to enhance its services and support the community. These collaborations provide valuable benefits to customers and contribute to the overall well-being of the region.

One notable partnership is with the Enfield Chamber of Commerce. AAA Insurance actively participates in chamber events and programs, connecting with local businesses and residents. Through this affiliation, the company gains insights into community needs and can tailor its offerings accordingly.

Community Outreach

AAA Insurance also collaborates with local non-profit organizations to support community initiatives. For instance, the company has partnered with the Enfield Food Shelf to provide financial assistance and volunteer support. These partnerships demonstrate AAA Insurance’s commitment to giving back to the community and making a positive impact.

Community Involvement

AAA Insurance in Enfield, CT, is committed to giving back to the local community. Through various initiatives and programs, the company actively supports organizations and causes that make a positive impact on the area.

Local Partnerships

AAA Insurance has established partnerships with local organizations such as the Enfield Food Shelf, the Enfield Senior Center, and the Enfield Public Library. These partnerships enable the company to provide financial support, volunteer assistance, and in-kind donations to these organizations, helping them continue their vital work within the community.

When searching for dependable insurance coverage in Enfield, CT, AAA insurance stands out as a trusted provider. AAA insurance offers a comprehensive range of policies tailored to meet your specific needs. From auto insurance to homeowners insurance, AAA has you covered.

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Pricing and Discounts

Aaa insurance enfield ct

AAA Insurance in Enfield, CT offers competitive pricing on a range of insurance products, including auto, home, and life insurance. They also provide various discounts to help customers save money on their premiums.

One of the most significant discounts available is the multi-policy discount. Customers who bundle their auto and home insurance with AAA can save up to 25% on their premiums. Other discounts include:

Membership Discount

  • AAA members are eligible for a 5% discount on their auto and home insurance premiums.

Safe Driver Discount

  • Drivers with a clean driving record can qualify for a safe driver discount of up to 10%.

Good Student Discount

  • Students with a GPA of 3.0 or higher can receive a good student discount of up to 15%.

Loyalty Discount, Aaa insurance enfield ct

  • Customers who have been with AAA for a certain number of years may qualify for a loyalty discount of up to 5%.

Online Presence and Technology

Aaa insurance enfield ct

AAA Insurance Enfield, CT has a strong online presence, with a user-friendly website and active social media accounts. The website provides comprehensive information about the company’s products and services, including insurance policies, discounts, and claims processing. It also offers online tools for policy management, such as bill pay and policy changes.

Social Media Engagement

AAA Insurance Enfield, CT is active on social media platforms such as Facebook and Twitter. These platforms are used to share company updates, insurance tips, and community news. AAA Insurance Enfield, CT also uses social media to engage with customers and answer their questions.

Claims Process

AAA Insurance in Enfield, CT adheres to a streamlined and efficient claims process to ensure that policyholders receive prompt and fair compensation for their losses.

Filing a claim is easy and can be done through multiple channels, including online, by phone, or in person at the Enfield office. Once a claim is filed, a dedicated claims adjuster will be assigned to guide you through the process.

Filing a Claim

  • Online: Visit AAA’s website and click on the “File a Claim” link.
  • Phone: Call AAA’s 24/7 claims hotline at (800) 222-4357.
  • In Person: Visit the AAA Enfield office located at 133 Elm Street, Enfield, CT 06082.

When filing a claim, be prepared to provide the following information:

  • Your policy number
  • Details of the incident, including date, time, and location
  • Contact information for witnesses or other involved parties
  • Photos or documentation of the damage

Tracking Claim Status

You can track the status of your claim online through AAA’s website or mobile app. Simply log in to your account and click on the “My Claims” tab. You can also call the claims hotline at (800) 222-4357 for updates.

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Receiving Compensation

Once your claim has been approved, AAA will issue payment promptly. Payment can be made via check, direct deposit, or through AAA’s mobile app. AAA also offers a variety of repair and replacement services to help you get back on the road quickly.

Customer Testimonials and Reviews

Customer feedback is a valuable source of information for any business, and AAA Insurance is no exception. Positive reviews and testimonials can help to build trust and credibility with potential customers, while negative feedback can provide valuable insights into areas where the company can improve its services.

AAA Insurance in Enfield, CT has received mixed reviews from customers. Some customers have praised the company for its friendly and helpful staff, while others have complained about long wait times and high prices.

Positive Reviews

  • “I have been a customer of AAA Insurance for over 10 years and have always been happy with their service. The staff is friendly and helpful, and they have always been there for me when I needed them.”
  • “I recently had a car accident and AAA Insurance made the claims process easy and stress-free. I was very impressed with the way they handled my claim and would definitely recommend them to others.”

Negative Reviews

  • “I have been a customer of AAA Insurance for several years and have found their prices to be quite high. I recently switched to another insurance company and am saving a significant amount of money.”
  • “I recently had a claim with AAA Insurance and was very disappointed with the way it was handled. The claims process was long and difficult, and I felt like I was not being treated fairly.”

Overall, AAA Insurance in Enfield, CT has received mixed reviews from customers. While some customers have had positive experiences with the company, others have complained about long wait times and high prices. It is important to read reviews from multiple sources before making a decision about whether or not to purchase insurance from AAA.

Comparative Analysis: Aaa Insurance Enfield Ct

Aaa insurance enfield ct

AAA Insurance in Enfield, CT stands out among its competitors due to its long-standing presence, extensive local network, and commitment to customer satisfaction. When comparing AAA Insurance to other insurance providers in the area, several key differentiators emerge.

One notable advantage of AAA Insurance is its comprehensive range of insurance products, including auto, home, life, and business insurance. This allows customers to consolidate their insurance needs with a single provider, simplifying their insurance management process and potentially saving money through bundling discounts.

Advantages of AAA Insurance Enfield CT

  • Long-standing reputation and brand recognition
  • Extensive local network and community involvement
  • Comprehensive range of insurance products
  • Competitive pricing and discounts
  • Excellent customer service and support

Disadvantages of AAA Insurance Enfield CT

  • May not offer the most competitive rates for all insurance types
  • Some customers may prefer to work with smaller, more specialized insurance providers

Conclusive Thoughts

Whether you’re a long-time resident of Enfield or new to the area, AAA Insurance Enfield CT is committed to being your trusted insurance partner. Their commitment to customer satisfaction, community involvement, and technological innovation sets them apart as the premier choice for insurance in Enfield CT.

Quick FAQs

What is the address of AAA Insurance Enfield CT?

AAA Insurance Enfield CT is located at 134 Hazard Ave, Enfield, CT 06082.

What are the hours of operation for AAA Insurance Enfield CT?

AAA Insurance Enfield CT is open Monday through Friday from 9:00 AM to 5:00 PM and Saturday from 9:00 AM to 1:00 PM.

Does AAA Insurance Enfield CT offer online quotes?

Yes, AAA Insurance Enfield CT offers online quotes for auto insurance, homeowners insurance, and other insurance products.

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