Progressive Mountain Insurance Claims Phone Number: A Direct Line to Support


Phone Number

Progressive mountain insurance claims phone number

Progressive mountain insurance claims phone number – Progressive Mountain Insurance offers several options for contacting their claims department. You can reach a representative by phone, email, or through their online portal.

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The phone number for Progressive Mountain Insurance claims is 1-800-776-4737.

For a swift resolution to your insurance claims, dial Progressive Mountain Insurance’s dedicated hotline. If you’re seeking a comprehensive car insurance estimate in Massachusetts, don’t hesitate to explore the options available at car insurance estimate massachusetts . Return to Progressive Mountain Insurance’s phone line for further assistance with your claims.

Claims Process

When you call the Progressive Mountain Insurance claims department, you will be asked to provide your policy number and some basic information about your claim. A representative will then assist you with the claims process.

The claims process can take some time, so it is important to be patient. Progressive Mountain Insurance will work with you to get your claim settled as quickly as possible.

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Contact Options

Progressive Mountain Insurance offers several alternative contact options for policyholders to report claims besides the phone number.

These alternative options provide flexibility and convenience, allowing policyholders to connect with the company in a way that best suits their needs and preferences.

Online Claim Reporting

Policyholders can conveniently report claims online through the Progressive Mountain Insurance website. This online portal is accessible 24/7, enabling policyholders to initiate the claims process at their convenience.

To report a claim online, policyholders will need to provide their policy number, personal information, and details about the incident.

Mobile App

Progressive Mountain Insurance also offers a mobile app that allows policyholders to report claims on their smartphones or tablets.

The mobile app provides a user-friendly interface that guides policyholders through the claims reporting process. Policyholders can upload photos of the damage and submit the claim directly from their mobile devices.


Policyholders can also report claims by mail. However, this option is typically slower than the other contact methods.

To report a claim by mail, policyholders should send a letter to Progressive Mountain Insurance’s claims department, including their policy number, personal information, and details about the incident.

Business Hours

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The Progressive Mountain Insurance Claims department is available to assist you during the following hours:


  • Monday through Friday: 8:00 AM to 8:00 PM EST


  • Saturday: 9:00 AM to 5:00 PM EST
  • Sunday: Closed

Online Claims Reporting: Progressive Mountain Insurance Claims Phone Number

Progressive Mountain Insurance provides a user-friendly online platform to conveniently report claims anytime, anywhere. This option allows you to initiate the claims process swiftly and efficiently, ensuring prompt attention to your insurance needs.

To report a claim online, simply navigate to the Progressive Mountain Insurance website and locate the “Claims” section. Click on the “Report a Claim” button and follow the step-by-step instructions provided. You will be guided through a series of questions to gather the necessary information, such as your policy number, details of the incident, and contact details.

Document Submission

Once you have completed the online form, you can upload relevant documents to support your claim. This may include photos of the damage, police reports, or medical records. Progressive Mountain Insurance’s secure online platform allows you to upload these documents easily and securely, ensuring they are promptly received by the claims team.

Mobile App

Enhance your claims experience with Progressive Mountain Insurance’s mobile app, designed to streamline the process and provide convenience at your fingertips.

Enjoy a host of features tailored to simplify claims reporting, tracking, and communication with our team of experts.

Simplified Claims Reporting

  • Initiate claims directly from the app, eliminating the need for phone calls or online forms.
  • Provide details, upload photos, and even submit video footage for a comprehensive assessment.
  • Receive automated updates on the status of your claim, keeping you informed every step of the way.

Convenient Claim Tracking

  • Access real-time information about your claim, including the adjuster assigned and estimated repair timeline.
  • Monitor the progress of repairs, receive notifications, and stay updated on the latest developments.
  • Easily connect with your adjuster via the app’s messaging feature for quick inquiries and clarifications.

Expert Support at Your Fingertips

  • Contact our claims representatives directly through the app for personalized assistance.
  • Schedule appointments, request roadside assistance, or get answers to your insurance-related questions.
  • Access valuable resources, such as insurance documents and policy details, all within the app.

Required Information

Progressive mountain insurance claims phone number

Filing a claim with Progressive Mountain Insurance requires you to provide specific information to ensure a smooth and efficient process. By having the necessary details readily available, you can help expedite the claim settlement and receive timely assistance.

When reporting a claim, be prepared to provide the following information:

Policy Information

  • Policy number
  • Name of the insured
  • Date of the incident

Incident Details

  • Description of the incident, including the cause and extent of damage
  • Location of the incident
  • Names and contact information of any witnesses or involved parties

Vehicle Information

  • Make, model, and year of the vehicle
  • License plate number
  • Vehicle identification number (VIN)

Contact Information

  • Your name and contact details
  • Preferred method of communication

Additional Documentation

Depending on the nature of the claim, you may also be required to provide additional documentation, such as:

  • Police report
  • Medical records
  • Photographs of the damage
  • Estimates for repairs or replacement

Claim Tracking

Progressive Mountain Insurance provides multiple convenient options for you to track the status of your claim. You can choose the method that best suits your needs and preferences.

Online Claim Tracking

With online claim tracking, you can access real-time updates on your claim’s progress from the comfort of your own home. Simply visit the Progressive Mountain Insurance website, log in to your account, and select the “Track Claim” option.

Mobile App Tracking

Progressive Mountain Insurance’s mobile app offers a convenient way to track your claim on the go. Download the app from the App Store or Google Play, log in, and access your claim status with just a few taps.

Phone Inquiry

You can also speak to a friendly customer service representative by phone to get updates on your claim. The claims team is available 24/7 to assist you.

Claim Settlement

Progressive Mountain Insurance aims to provide a seamless and efficient claim settlement process. Several factors influence the timeline and complexity of this process.

The nature and extent of the claim play a significant role. Minor claims, such as windshield repairs or minor fender benders, typically have a shorter settlement period compared to major accidents involving significant property damage or bodily injuries.

Documentation and Evidence

The availability and accuracy of documentation and evidence can significantly impact the claim settlement process. Providing clear and comprehensive documentation, such as police reports, medical records, and repair estimates, helps the insurance company assess the claim accurately and efficiently.

Cooperation and Communication

Cooperation and open communication between the policyholder and the insurance company are crucial for a smooth claim settlement process. Providing timely responses to requests for information, promptly reporting changes in circumstances, and maintaining open lines of communication help facilitate a faster resolution.

Coverage and Policy Limits

The coverage and policy limits Artikeld in the insurance policy determine the extent of financial protection available. Understanding the coverage details and limits helps set realistic expectations and avoid potential disputes during the claim settlement process.

Dispute Resolution

If you disagree with a claim decision made by Progressive Mountain Insurance, you have the right to dispute it. The dispute resolution process is designed to provide you with a fair and impartial review of your claim.

To initiate a dispute, you should first contact your claims adjuster and explain your disagreement. The adjuster will review your claim and provide you with a written explanation of the decision. If you are still not satisfied, you can request a formal review of your claim by the claims supervisor.

Independent Appraisal

If you are still not satisfied with the decision of the claims supervisor, you can request an independent appraisal. An independent appraisal is a process in which a neutral third party reviews your claim and provides an opinion on the value of your damages.

The cost of an independent appraisal is typically split between you and Progressive Mountain Insurance.

Frequently Asked Questions

Progressive mountain insurance claims phone number

Progressive Mountain Insurance is committed to providing comprehensive and straightforward support for its policyholders. Below, we have compiled a list of frequently asked questions and their corresponding answers to help you navigate the claims process with ease and clarity.

Our aim is to empower you with the necessary knowledge and guidance to make informed decisions and ensure a smooth and efficient claims experience.

For prompt assistance with your Progressive Mountain insurance claim, dial the dedicated claims phone number. If you’re seeking coverage options tailored to your location, consider exploring aaa insurance rochester ny for reliable protection. To finalize your Progressive Mountain insurance claim, don’t hesitate to contact the claims phone number provided.

How do I report a claim?

Reporting a claim with Progressive Mountain Insurance is a simple and convenient process. You can choose from the following options:

  • Online:Visit our website and navigate to the “Report a Claim” section.
  • Phone:Call our dedicated claims hotline at [phone number].
  • Mobile App:Download the Progressive Mountain Insurance mobile app and report your claim on the go.

What information is required to file a claim?

To ensure a swift and accurate claims process, please provide the following information when reporting your claim:

  • Your policy number
  • Date, time, and location of the incident
  • Details of the damage or loss
  • Contact information for witnesses or other involved parties
  • Police report or other relevant documentation (if applicable)

How can I track the status of my claim?, Progressive mountain insurance claims phone number

You can conveniently track the status of your claim in several ways:

  • Online:Log in to your online account and access the “Claims” section.
  • Phone:Call our claims hotline at [phone number].
  • Mobile App:Use the Progressive Mountain Insurance mobile app to stay updated on your claim’s progress.

What is the claims settlement process?

Once your claim is approved, Progressive Mountain Insurance will work diligently to settle your claim promptly and fairly. The settlement process typically involves:

  • Assessment of damages by our experienced adjusters
  • Negotiation and agreement on the settlement amount
  • Issuance of payment to you or your designated repair facility

How do I resolve a dispute with my claim?

In the unlikely event of a dispute regarding your claim, Progressive Mountain Insurance is committed to resolving it amicably and fairly. You can follow these steps:

  • Contact your claims adjuster and discuss your concerns.
  • Submit a written request for a review of your claim.
  • If necessary, you may escalate your dispute to our internal dispute resolution team.

Related Resources

To further assist you with your Progressive Mountain insurance claims, we have compiled a list of additional resources and links to relevant information.

These resources provide comprehensive guidance, support, and tools to help you navigate the claims process seamlessly.

Online Claim Resources

  • Progressive Mountain Claims Portal : File and track your claim online, access claim forms, and receive updates.
  • Claims Help Center : Find answers to frequently asked questions, obtain claim status updates, and connect with a claims representative.
  • Claims FAQs : Explore a comprehensive list of commonly asked questions and answers related to the claims process.



Progressive Mountain Insurance’s commitment to providing exceptional customer support extends beyond its claims phone line. With a range of contact options, including online reporting and mobile app accessibility, Progressive Mountain ensures that help is always within reach. By embracing transparency and empowering policyholders with the necessary information, Progressive Mountain fosters trust and peace of mind during challenging times.

FAQ Explained

How do I contact Progressive Mountain Insurance for a claim?

You can reach Progressive Mountain Insurance’s claims department by calling their dedicated claims phone line.

What information do I need to provide when filing a claim?

To ensure a smooth claims process, have your policy number, details of the incident, and any relevant documentation readily available.

Can I track the status of my claim online?

Yes, Progressive Mountain Insurance offers online claim tracking through their website or mobile app.

What should I do if I disagree with the claim decision?

If you have concerns about the claim settlement, you can initiate a dispute resolution process by contacting Progressive Mountain Insurance.

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